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Privacy Policy

Last updated: March 15, 2026

1. Scope

This Privacy Policy describes how Motionometry collects, uses, stores, shares, and deletes personal data when you use our website, account, listings, bookings, support channels, and trust & safety workflows.

2. India Data Protection Framework

We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 as brought into force from time to time.

3. Data We Collect

  • Account and identity data: name, email, phone, account credentials, and verification status.
  • Transaction data: listings, booking history, payment references, escrow/deposit events, and dispute records.
  • Safety data: serial numbers, handover evidence, support tickets, fraud signals, and moderation outcomes.
  • Technical data: device/browser info, IP, logs, and service diagnostics.
  • Location and address data: address text, geocoded location, and proximity-check results when you use address verification features.

4. Why We Use Data

  • To create and operate accounts, listings, bookings, and payouts.
  • To verify users, prevent fraud, and investigate abuse or unlawful conduct.
  • To process payments through regulated payment partners.
  • To provide customer support, disputes handling, and legal compliance.
  • To improve platform performance, reliability, and security.

5. Sharing of Data

We may share relevant data with payment providers, hosting and infrastructure providers, communication vendors, law enforcement or regulators where legally required, and counterparties involved in a booking or dispute. We do not sell personal data.

6. Retention

We retain personal data only for as long as required for service delivery, fraud prevention, dispute resolution, accounting, and legal obligations. Where deletion is requested and legally permitted, we delete or anonymize data within a reasonable period.

7. Your Rights and Grievances

You may request access, correction, deletion, consent withdrawal (where applicable), and grievance redressal by contacting support@motionometry.com with subject line "Privacy Request". We may verify identity before actioning requests.

8. Children

Motionometry is intended for users who can legally contract. If we learn that prohibited child data has been collected, we will take steps to remove or restrict it as required by law.

9. Security and Breach Handling

We use technical and organizational safeguards appropriate to risk, including access controls, server-side validation for critical financial actions, and security monitoring. If required by law, we will notify relevant authorities and affected users of eligible breaches.

10. Cross-Border Transfers

Data may be processed on infrastructure outside your state or country, subject to applicable legal restrictions and contractual safeguards.

11. Updates

We may revise this Policy to reflect product or legal changes. Material updates will be published on this page with a new date.